FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)
avatar

Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Co workers, teamwork is the only way this company survives.

Cons

Management focus is selling nick nacks and a** kissers, not customer service, knowkedge. say the wrong thing and get your hours cut, speaking out about inappropriate actions of mangement by team members will get you a trip to no hours, or scheduling you when they know you cannot be there so they can fire you.

2.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Generally great customers to work with. Compensation & Benefits are fair.

Cons

Micro managed by DMs, who have no clue what goes on day to day. The "goals" are an everending moving targets. Lack of consistency in expectations of center teams: Maintain high volume and consistent revenue in the thousands from a large corporate client? Doesn't matter unless you hit your "quota" of product of the month totalling maybe $100-200. Yes, that will definitely increase the revenue streams for the company, pens and screen cleaners. Not even Staples tries this waste of time. What about the different standards between centers in the same district? Take center "A", you can be leading in sales, profit, overall customer sat, but miss a greeting here or there and get written up and micromanaged. Yet, at center "b", you could be terrible at greeting, poor sales, multiple out of stocks, etc, but the mgr not only avoids the write ups, but gets promoted.

1.0
Aug 4, 2013

Retail Associate

Recommend
CEO approval
Business Outlook

Pros

Got health insurance and benefits.

Cons

Over worked, managers are always hiding in their office. Staffing are out of control.

Viewing 256 - 258 of 2,317 Reviews

Glassdoor has 3,835 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.