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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      4.0

      100% would recommend to a friend

      (2,317 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.0

      Senior management

      1.0

      Work/Life balance

      FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 27, 2014

      Learned quite a bit about technology and printing equipment, but stressful on the mind and body.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Access to software Ability to learn about different printing techniques Easy going manager (this doesn't happen at all locations)

      Cons

      Misguided management strategies ("product of the months" featuring $1 pens. Really?!) District manager was completely condescending to all staff, including management Low morale due to the lack of empathy from upper management Inability to move up (they literally won't allow it if they aren't fond of you personally) Lack of real breaks (if it's a busy day, you aren't getting one. Period) Imbeciles that are the patrons (It's 2014 people! How do you own smart phones and tablets, but can't compose a word document?!) Standing on feet for 8+ hours You have to deal with non-stop rudeness from guests (there's no escaping it. You literally have no where to go in the store because they're everywhere!)

      2.0
      Oct 10, 2013

      Great benefits, lacks support of upper management.

      Lead consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits! Not only health benefits but discounts on many different things/companies also offers tuition reimbursement which was great! Willingness to transfer throughout the U.S. if need be.

      Cons

      Company presents new changes in such a way that it is clear team member input is not valued. Upper management at a corporate level are unwilling to see the "bad". When it was Kinkos, there was praise for staying late to complete a LARGE job. Now, regardless of how much the job is worth, you get in trouble for staying late instead of a thank you for getting the job done right and on time. District managers turn a blind eye to problems. Short staffing is a MAJOR issue which is not going to be corrected. Employees expected to complete tasks of multiple people at low pay rate. Unwilling to work with employees on personal obligations such as children.

      3.0
      Oct 6, 2013

      High paced, stress on stilts!!

      Lead consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping most customers with jobs. Packing and printing can be fun. Every day is a different day with different customers.

      Cons

      We have become very corporate and lots of old customers are not ready for that. I liked the old Kinkos better. It was better for customers and employees.

      Viewing 253 - 255 of 2,317 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,835 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.