FedEx reviews

Some of the technology in some facilities. Some of the bigger facilities have to sort all packages by hand and that is not always taken into consideration when coming up with the standers to get the job done. Also a facility with say 22000 packages on IB and 15000 packages on OB are held to the same standard as a facility with 9000 packages IB and 4000 OB. Another problem that i have come across is the fact that when you talk to customer service personal they don't know what the difference is between the different operating companies is. They also don't know what types of questions to ask a customer in order to get there problem solved quickly.

It usually seems that the terminal I work at is understaffed. For the most part though, with the the full time package handler program coming about into the Pitt terminal, more and more people are starting to come into the different shifts. It works out OK, but there is a period of time between the outbound full time, and the preload full time people. Which means for us, OTP, that we are usually very short on people anywhere from 11:45 until 12:30. It is not all bad though, it just depend on when the full timers hit their 7.5 hours for the day. Other than being understaffed, the only thing that I see that could be a downside is you don't get compensation for what you do. $9.40 an hour for the work that a package handler does, I don't think that $9.40 is the right hourly rate. I think that package handlers should be making $11.25 - $12.00 an hour to start. With the recent raises though, I only know of one person who is a package handler, making $11.75 an hour.