Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 72 reviews)); "Good people and company compensation is also good" ((in 56 reviews)); "Benefits were good." ((in 33 reviews)); "The only thing great about this company are the flexible hours." ((in 12 reviews)); "good work environment for the employees" ((in 11 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 41 reviews)); "Low salary and nothing else" ((in 38 reviews)); "The supervisor has no training skills or professionalism." ((in 23 reviews)); "Lots of leadership leaving" ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 29, 2023

Good Industry Leading Organization

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good Industry Leading Organization with upward mobility. Forgiving of college degrees and or lack thereof.

Cons

I don’t really have anything negative to say except the technology platforms need streamlined. More staff = less workload but that has sadly become the norm everywhere.

2.0

Jul 22, 2023

Not good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy job, non stressful at all.

Cons

Laid off after told layoffs were done.

1.0

Jul 21, 2023

Worst place to work

Senior operations analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing positive. As they are being very worst company possible

Cons

They will just call you all of a sudden and tell that your fired. Coz their business is low. Threats for the employees to leave the company by abusing them in meeting. Making them quit. In the end they will plan already and then chuck people and say sorry the business is under loss. Nothing is permanent in fadv. Even if you get and easy push to join fadv please don't it will not only ruin your career but also no job security and you will be thrown. Regardless of how a good performer you are Or how much experience with the company. There is no respect for individuals in this company

Viewing 313 - 315 of 1,107 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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