Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 75 reviews)); "The people were great and it was interesting" ((in 52 reviews)); "Benefits were good." ((in 39 reviews)); "Work life balance is good" ((in 37 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "Nothing much salary is low" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 24 reviews)); "Poor leadership and management." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Apr 12, 2023

Great company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

WFH Set-up Easy to understand job descriptions

Cons

Account can close anytime and role can easily be obsolete

5.0

Apr 5, 2023

Great place to work

Analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance, perks, friendly environment, supportive management

Cons

None, none, none, none, none

2.0

Apr 4, 2023

good for short term employment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

100 plus hours of pto a year

Cons

always being watched and listened to. Pay starts at $18 and if you go to a new department your told u get a raise but dont got 6 months to a year depending on when you change positions bc raises are given in July. This company fires people quarterly if they dont meet their metrics

Viewing 340 - 342 of 1,108 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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