Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 72 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 39 reviews)); "good work environment for the employees" ((in 15 reviews)); "Great team to work with." ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Management is horrible and they like to micro" ((in 65 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 32 reviews)); "The supervisor has no training skills or professionalism." ((in 25 reviews)); "Poor leadership and management." ((in 23 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 7, 2022

Good benefits and pay but a bit disorganized

Accounting

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Good company morale Decent pay

Cons

Disorganized and slow management Not enough training

5.0

Dec 3, 2022

Great Company

Human resources

Recommend

CEO approval

Business Outlook

Pros

Excellent employees to work and collaborate with and always willing to help one another.

Cons

There are no cons that come to mind.

4.0

Nov 28, 2022

Great Company

Customer success director

Recommend

CEO approval

Business Outlook

Pros

Excellent Culture, positive, collaborative team atmosphere

Cons

Training for this role could be more day to day, process oriented

Viewing 382 - 384 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job