Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 72 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 39 reviews)); "good work environment for the employees" ((in 15 reviews)); "Great team to work with." ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Management is horrible and they like to micro" ((in 65 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 32 reviews)); "The supervisor has no training skills or professionalism." ((in 25 reviews)); "Poor leadership and management." ((in 23 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

First Advantage reviews

3.2

42% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,108 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews

5.0

Oct 28, 2022

Great Place to Work with a great team and culture

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Growing the business in the region and expanding the Company culture and processes

Cons

still on the acquistion process of the Latam operation and a lot of challengues with change management

1.0

Oct 25, 2022

New leadership does not have a direction and are making bad technical decisions.

Ciso chief information security officer

Recommend

CEO approval

Business Outlook

Pros

None since new leadership's arrival

Cons

Highly political. Executives play favorites and do not listen to subject matter experts. Chasing quarterly numbers since becoming public. No clear direction.

First Advantage Response

3y

Thank you for sharing your concerns with us. My name is Sandeep Poonen, and I've assumed the role of First Advantage's Chief Information Security Officer (CISO) as of July 2022. I invite transparency and open dialogue around our policies and practices at all times; if you or anyone else wants to connect with me about information security or any other topic, please don't hesitate to reach out to me on LinkedIn directly, or to email sandeep.poonen@fadv.com. Thank you again and I hope you take care.

3.0

Oct 18, 2022

work environment

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Seniors are very helpful. Good environment to work.

Cons

Everything was good in first advantage there's nothing I didn't like

Viewing 391 - 393 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job

First Advantage

First Advantage reviews

Company ratings over time

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Reviews by job title

Great Place to Work with a great team and culture

New leadership does not have a direction and are making bad technical decisions.

work environment

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