Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 60 reviews)); "Benefits were good." ((in 41 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 68 reviews)); "Low pay that is packaged" ((in 39 reviews)); "low salary for language speakers" ((in 36 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews

1.0

Jul 15, 2022

Unethical and cruel

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

None that I can think of . A lot of talent in the company is really good but is managed poorly

Cons

Bad benefits, low pay with discrepant compensation between workers, cruel practices including bullying in the company, extremely fast turnaround of staff that keep being fired or resigning and dodgy practices that stay behind closed doors. The company is not transparent at all to their staff, do not provide proper training or support to new starters, the management exhibits elitism and favoritism towards a selected few leaving the rest of the talent with no chances of progressing. I would not suggest anyone applying for this company as it is more than toxic.

5.0

Jun 22, 2022

Background verification

Background screening analyst

Recommend

CEO approval

Business Outlook

Pros

Criminal Record searches we have to identify the Criminal searches

Cons

We have to check the Criminal data for the person who applied the job in US

2.0

Jun 22, 2022

No Stability

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work from home some days

Cons

No stability, seems like they are getting sold/bought by a new company every couples years

Viewing 430 - 432 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job

First Advantage

First Advantage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unethical and cruel

Background verification

No Stability

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