Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 75 reviews)); "The people were great and it was interesting" ((in 58 reviews)); "Benefits were good." ((in 39 reviews)); "Work life balance is good" ((in 37 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews)); "Very minimal training and development offered and non" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Nov 7, 2025

Average salary as Team Leader Operations

Team leader

Recommend

CEO approval

Business Outlook

Pros

I am earning an average of 8-9 LPA salary as a Team Leader in Operations with 9 yrs experience

Cons

A lot of vendor and process changes in the name of cost savings

First Advantage Response

6mo

Thank you for sharing your experience as a member of the team at First Advantage. We value the feedback from our colleagues and appreciate your taking the time to provide it. We are always looking to see how we can better support our team members to help them thrive in their roles. Please feel free to reach out to your People & Culture Business Partner to further discuss your concerns.

4.0

Nov 6, 2025

No career growth

Verifications specialist

Recommend

CEO approval

Business Outlook

Pros

- work culture - managers are really kind and understanding

Cons

- very minimum salary increase - no career growth; they external hire instead of promoting people internally

First Advantage Response

6mo

Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!

4.0

Nov 6, 2025

Good

Research associate

Recommend

CEO approval

Business Outlook

Pros

The people were great and it was interesting

Cons

It got hectic and people would lose patience

First Advantage Response

6mo

Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!

Viewing 49 - 51 of 1,106 Reviews

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First Advantage

First Advantage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Average salary as Team Leader Operations

No career growth

Good

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