Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 72 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Work life balance is good" ((in 37 reviews)); "Benefits were good." ((in 37 reviews)); "good work environment for the employees" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Lots of leadership leaving" ((in 23 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews

3.0

Sep 1, 2021

Favortism

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime, pay is decent, could be more. They will feed you.

Cons

Extreme favoritism towards some employees.

2.0

Aug 30, 2021

Salary

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good in terms of salary

Cons

Bad in terms of team

2.0

Aug 18, 2021

-

Analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing to disclose join and see how the work will be and then decide whether to work or not

Cons

Heavy work pressure there will no particular shift timings and no weekends and be ready to face all the challanges

Viewing 535 - 537 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job