Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 68 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 36 reviews)); "Work life balance is good" ((in 34 reviews)); "Good culture and company values" ((in 31 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 67 reviews)); "Low pay that is packaged" ((in 40 reviews)); "low salary for language speakers" ((in 32 reviews)); "There is literally no training except a few online courses." ((in 24 reviews)); "Lots of leadership leaving" ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,108 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews

4.0

Mar 7, 2021

Xxxxx

Operation analyst

Recommend

CEO approval

Business Outlook

Pros

Work Environment is happy and peaceful in Aunz process

Cons

Work from Home was really very stressful

3.0

Mar 4, 2021

Decent company, priorities questionable

Account management

Recommend

CEO approval

Business Outlook

Pros

Solid company structure new hire training program, although not exactly role specific great teammates

Cons

Siloed business units more concerned with processes than getting the job done. You are expendable and unless you like to play "the game" you are not valued. Priorities are more aligned with how to be like Amazon or Google and less about the client.

4.0

Mar 2, 2021

Good Company to work for

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good working environment, flexible shift timings

Cons

Less salary compared to overseas counterparts despite doing more challenging job

Viewing 571 - 573 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job

First Advantage

First Advantage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Xxxxx

Decent company, priorities questionable

Good Company to work for

Jobs at First Advantage

First Advantage reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at First Advantage

First Advantage reviews FAQs