Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 32 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 69 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 23 reviews)); "There is literally no training except a few online courses." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

Compare reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 5, 2025

good work

Account manager

Recommend

CEO approval

Business Outlook

Pros

international, work life balance, hybrid work choice

Cons

The process is too long, less efficient

1.0

Oct 2, 2025

Power hungry management

Customer service

Recommend

CEO approval

Business Outlook

Pros

None at all to mention

Cons

Management are only out for self gain. Constructive feedback is only to be given by them but you are not allowed to provide it. They will give you job duties way above your pay grade and tell you it’s part of development to gaslight you into believing it.

First Advantage Response

7mo

Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!

4.0

Sep 30, 2025

nice to work

Associate

Recommend

CEO approval

Business Outlook

Pros

no negative points about the compny

Cons

time to time work , with good management

Viewing 61 - 63 of 1,106 Reviews

Jobs at First Advantage

Bilingual Team Lead Operations

Zacatecas

View job

Bilingual Operations Specialist

Zacatecas

View job

Associate Scrum Master

Zacatecas

View job

Bilingual Procurement Manager

Zacatecas

View job

Implementation & Professional Services Partner

Zacatecas

View job