Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Pay is average, work from home, client relationships" ((in 66 reviews)); "The people were great and it was interesting" ((in 57 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 35 reviews)); "Work life balance is good" ((in 33 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 42 reviews)); "Low salary and nothing else" ((in 33 reviews)); "No training." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 31, 2020

Not recommended

Senior operations analyst

Recommend

CEO approval

Business Outlook

Pros

Package was good. Nothing great to say. If we work extra hours we get paid. Transport was provided.

Cons

The worst management ever.No respect for women from the team leads and managers.

First Advantage Response

Thank you for sharing your feedback. We have shared your thoughts with leadership and will determine where there is opportunity to enact positive changes and communicate those with our employees.

4.0

May 13, 2020

One of the best companies

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

You get your salary on time and it was never delayed

Cons

Appraisals and incentives are disappointing

1.0

Apr 30, 2020

Very racially segregated company

Director

Recommend

CEO approval

Business Outlook

Pros

I can't think of any

Cons

In this company, there are jobs for black and brown people vs white folks..very and clearly segregated company. I've seen nepotism and politics at the highest level..arrogant leadership and lack of support and communication

First Advantage Response

Thank you for sharing your feedback. We have shared your thoughts with leadership and will determine where there is opportunity to enact positive changes and communicate those with our employees.

Viewing 634 - 636 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job