Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 71 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Good culture and company values" ((in 31 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 34 reviews)); "The supervisor has no training skills or professionalism." ((in 24 reviews)); "Poor leadership and management." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 4, 2020

Nice Place to work

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Time Flexibility with good staff

Cons

No Cons from my point of view

5.0

Mar 2, 2020

Exciting New Direction and a Reminder

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Finally investing in our technology - Sr Leadership seems to be working together now - New technology leader seems to be able to get things done (finally)

Cons

-Still a lot of jockeying for power and influence -Some senior leaders still play favorites with performance reviews, but it's better than it used to be -Never see our CEO anymore

1.0

Feb 27, 2020

Many Negative Zeros

Verifications specialist

Recommend

CEO approval

Business Outlook

Pros

Not too far to travel to.

Cons

Management!!! I accidently bumped into a Manager and she looked at me like I was some peasant. She didn't even say "Excuse Me." The Management there need to learn if they want respect they need to give it first. Fat chance of that ever happening!! I am surprise that the door frames are not wider to fit their big arrogant heads!! I am so glad I found another job. Its nice to know that you can be treated and recognized really well from other companies!!!

Viewing 643 - 645 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job