Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 60 reviews)); "Benefits were good." ((in 41 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 68 reviews)); "Low pay that is packaged" ((in 39 reviews)); "low salary for language speakers" ((in 36 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 6, 2019

Nightmare

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can't see lot of Pros to be honest

Cons

Managers and team leaders who haven't got a clue about people motivation which makes the turnover in the company very huge as lot of good employees are flying the door out. Very poor training.

5.0

Sep 3, 2019

Lots of changes, but most are making this a better company

Customer care

Recommend

CEO approval

Business Outlook

Pros

If you like change, this is the place for you! Rewards programs for top performers, employee engagement activities (pot lucks, prizes, games) to keep things interesting, and access to all management levels.

Cons

More pay and bonuses, but that's true for every job!

2.0

Sep 3, 2019

Compliance

Business ops analyst

Recommend

CEO approval

Business Outlook

Pros

Ample opportunities to learn, great L&D programs

Cons

IJP's are an absolute sham, TL and managers almost have all the power, if you suck up to them, you can progress (sic)

Viewing 667 - 669 of 1,108 Reviews

Jobs at First Advantage

Bilingual Operations Specialist

Ciudad de México

View job