Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 75 reviews)); "The people were great and it was interesting" ((in 52 reviews)); "Benefits were good." ((in 37 reviews)); "Work life balance is good" ((in 35 reviews)); "Good culture and company values" ((in 28 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 35 reviews)); "Nothing much salary is low" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 24 reviews)); "Poor leadership and management." ((in 24 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,107 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 18, 2017

Analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home but that really is all I can think of at this time. 5-10 years ago it was a great place to work (during the ChoicePoint then LexisNexis days).

Cons

Very poor leadership, lots of talk and no action. No customer loyalty, too many VP's who don't do much of anything. Customers are leaving left and right and for very good reasons. No company culture or training at all!!! You will be told that this is NOT a 40 hour a week job and will be expected to work way more than that. 5-10 years ago it used to be a great place to work before all of the great people left.

5.0

Feb 9, 2017

FADV

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic culture and corporate vision...looking forward to all the great things about to happen here!

Cons

A lot of things are changing, which can be a challenge to some but not me!

4.0

Feb 9, 2017

Things are looking up

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is positive momentum in this company. If you are in sales or Account Management you will have an incredible training experience and work in an environment that values continued development. This company also has great people and is bringing in really great people.

Cons

The cost of benefits and the increase in the amount employees pay this year is outrageous

Viewing 838 - 840 of 1,107 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

View job