Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Remote Good colleagues Interesting work" ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 38 reviews)); "low salary for language speakers" ((in 32 reviews)); "The supervisor has no training skills or professionalism." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 23, 2016

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working and nice support from management

Cons

Good clients and nice benefits from management

First Advantage Response

10y

Thanks for your thoughtful review! We believe in our vision, and with the help of our valued employees, we can continue to transform the industry. Many thanks!

1.0

Mar 22, 2016

If I could give less than 0 stars I would!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked for a FADV subsidiary company based out of New York called Backtrack Reports. Literally the only Pro was my two co-workers I had next to me. We kept eachother sane.

Cons

My first job out of college and this gave me the opportunity to move to NYC. Pay was horrible, don't expect to live comfortably in NYC if you work here. Luckily I had some help from my parents which allowed me to live reasonably, otherwise I'd be a broke joke out on the street with their salary they offered. I didn't know any better coming out of college so I took the job. HORRIBLE MANAGEMENT... HORRIBLE! Not at all motivating, picks on everyone and anything if it's not done their way and not open to change. Health benefits are confusing as hell... if you still qualify to be under your parents health insurance then stay with them and save a little bit of your salary by declining the health benefits. Honestly I could write 10-12 pages of everything that is wrong for my company.

3.0

Mar 20, 2016

Huge Company - Lots to Do

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global company with extensive reach. Lots of capital to make projects happen.

Cons

Technology is an obstacle. Management is in consistent fluctuation.

First Advantage Response

10y

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!

Viewing 901 - 903 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

View job

Bilingual Operations Specialist

Ciudad de México

View job