Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 74 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 37 reviews)); "good work environment for the employees" ((in 12 reviews)); "Best place to work" ((in 12 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 43 reviews)); "Low salary and nothing else" ((in 36 reviews)); "Poor leadership and management." ((in 25 reviews)); "There is literally no training except a few online courses." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 25, 2015

legal

Senior compliance auditor

Recommend

CEO approval

Business Outlook

Pros

work from home worked on your own

Cons

no raises they don't listen to customer complaints

4.0

Sep 20, 2015

Verification Researcher

Verification specialist

Recommend

CEO approval

Business Outlook

Pros

The best reason to work is of course the pay..package is really good and yes a women friendly organization I would say

Cons

Nothing much the transportation facility I can say is horrible

4.0

Sep 18, 2015

Director

Recommend

CEO approval

Business Outlook

Pros

First of all, this company is in a state of total transformation so guess what, LOTS of bumps and pains. If you're up for jumping on board a business that is going to change the screening industry then this is the place for you. I have a secret though, you're going to have to work your butt off for it. I've been here for a long time and no matter how crazy it is I still love walking in the door every day. Your job and your career are what you make of it so until you can take responsibility for that you'll never be successful. So the Pros are: - TONS of opportunity to contribute to big transformation. - I feel empowered every day because I choose to and because it's actually expected. - The work is hard and at times frustrating and always rewarding at the end of the day. - Hours are long but action packed. - You have to actually think all day every day.

Cons

- There aren't enough hours in the day to get it all done - Technology is still a big challenge but a work in progress - Keeping clients happy is tough but also a work in progress - Sometimes our timelines are more aggressive than I'd like

Viewing 937 - 939 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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