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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.2

      42% would recommend to a friend

      (1,106 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Sep 10, 2015

      Get a clue

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None the first 8 years were great the last 2 were terrible. Management needs get a clue!!!

      Cons

      The first 8 years were great the last 2 were terrible. Management needs get a clue!!! They make decisions based on upper management they have no clue how a process works. They need to communicate with their teams honestly. I not have so called all associates calls with taped questions and prepared fake answers.

      1.0
      Sep 3, 2015

      Embarrassed to work for, run as fast as you can

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location of office, monthly pizza, covered parking, printer and copiers, wifi.

      Cons

      Substandard management support, client services management lacks professionalism. Afraid to speak up, not an "equal opportunity" employer, operationally deficient losing clients due to poor service, no SOP's followed. I've never spent so much time having client screaming at me on the phone due to poor service.

      Viewing 943 - 945 of 1,106 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,171 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.