Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      42% would recommend to a friend

      (1,106 total reviews)

      Scott Staples

      67% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Feb 27, 2015

      It may start out great, but First Advantage will wear you down over time...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Yes, a lot of their positions allow you to work from home, but the flip side of that is that you will be able to provide little excuse for not working. There is a possibility of career advancement, if you know the right people. There are also some very tenured employees who are extremely dedicated and work very hard. A word of note that the company doesn't necessarily hold a lot of stock in tenure. For the "lifers" at FADV, some may not know any better than to tolerate how the company treats their employees. No, it's not normal for the company to do massive layoffs every year in a lot of other places, but I digress...

      Cons

      Morale is low, but that's more of a symptom of other issues. There is a lack of focus, a steady stream of new leadership that comes and goes, instability in the technology, and no cohesive vision or strategy. There also seems to be very little accountability, and if things go wrong, often times someone on the client-facing side of the business seems to get thrown under the bus. The private equity firm that bought FADV is more concerned about how the company looks on paper, as expected. The longevity of the company is questionable. Although FADV claims to be the largest global background screening company, have the largest global footprint, etc., bigger is not necessarily better. Other companies have thought they were too big to fail with disastrous outcomes.

      avatar
      First Advantage Response
      11y
      Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to speak to your manager or HR partner for ways for us to continue to improve. Many thanks!
      1.0
      Feb 19, 2015

      Non-Existent Management

      Records
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ample PTO time given to employees; Company encourages work from home opportunities; Insurance rates are low compared with other companies

      Cons

      Where is the management? New management and HR took over in the Bolingbrook office but are never seen. Overworked employees for very little pay. Raises are even worse and the employees that go above and beyond do not get recognition. No advancement opportunities as all work is going to the offshore office. Work from home is an option but managers won't embrace it. Very low morale, depressing office to work in. Good, hard working employees are leaving constantly and with good reason.

      avatar
      First Advantage Response
      11y
      Thank you for your input. We value honest feedback to help us continue to transform the industry and the company. Many thanks!
      5.0
      Feb 19, 2015

      New and improved

      Global client director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Over the past 2 years this company has experienced tremendous growth (via acquisition) and change (processes and technology). I recently joined the company from a competitor and it looks like they are at a place of stability, strong leadership (the best in the industry) and have a strong vision and the right folks to make it happen. At this point in their evolution, the company is truly focused on the client from the CEO down. Lots of resources and people willing to jump in and help. Work life balance exists - YEAH.

      Cons

      A lot of folks are new, process and technology are new resulting in some painpoints.

      avatar
      First Advantage Response
      11y
      Thanks for your thoughtful review! We believe in our vision, and with employees like you, we can continue to transform the industry. Many thanks!
      Viewing 973 - 975 of 1,106 Reviews
      Related searches: First Advantage jobs | First Advantage salaries | First Advantage benefits | First Advantage interviews
      ReviewsFirst Advantage reviews

      Glassdoor has 1,171 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.