Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 42 reviews)); "Work life balance is good" ((in 37 reviews)); "Good culture and company values" ((in 32 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "low salary for language speakers" ((in 35 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "No formal training for any positions." ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 19 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 12, 2015

Review

It project manager

Recommend

CEO approval

Business Outlook

Pros

Work from anywhere policy which nice

Cons

Disorganized, low salaries, most work offshored

First Advantage Response

11y

Thank you for your input. We value honest feedback to help us continue to transform the industry and the company. Many thanks!

4.0

Jan 7, 2015

Quick Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Independent work. Pretty good pay. Friendly staff and supervisors. Benefits are pretty good.

Cons

Early dismissal a lot of times because of lack of work.

First Advantage Response

11y

Thanks for your balanced review. We appreciate your taking the time. Many thanks!

3.0

Jan 1, 2015

Fast paced, disorganized

Technical support analyst i

Recommend

CEO approval

Business Outlook

Pros

The management is really flexible and understanding. thers full health coverage for a decent price. There's plenty of PTO and opportunities for overtime. There is plenty of work.

Cons

There is a total lack of communication between departments. There's little communication between management and employees. Everything is totally disorganized. The on boarding process was ridiculously unorganized. It took months to get a computer. The only way to get someone to do their job is to copy their manager in on the email. When there's an issue, it can literally take weeks to fix.

First Advantage Response

11y

Your input is appreciated. We value honest feedback to help us continue to transform the industry and the company. Many thanks!

Viewing 979 - 981 of 1,106 Reviews

Jobs at First Advantage

Bilingual Procurement Manager

Zacatecas

View job

Trilingual Customer Success Partner

Zacatecas

View job

Bilingual Team Lead Operations

Zacatecas

View job

Implementation & Professional Services Partner

Zacatecas

View job

Associate Scrum Master

Zacatecas

View job