Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 32 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 69 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 23 reviews)); "There is literally no training except a few online courses." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 4, 2013

Good people, good team, but not strong leadershipGood people, good team, but not strong leadershipGood people, good team

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Share some of the best reasonsGood people, good team, but not strong leadership Good people, good team, but not strong leadership Good people, good team, but not strong leadership Good people, good team, but not strong leadership

Cons

I don't have any comments here

5.0

Dec 2, 2013

Good company to start with.

Process executive

Recommend

CEO approval

Business Outlook

Pros

Employee friendly atmosphere, comfortable working environment, supportive management.

Cons

Not transparent about the policies or decision taken, lack of proper transport facilities.

1.0

Nov 29, 2013

Overworked and Underpaid

Records coordinator

Recommend

CEO approval

Business Outlook

Pros

Work hours are flexible, but I think thats more because of the Team Leaders and Supervisors, not management.

Cons

Pay is abysmal, and yearly raises don't do much to change that. Very few holidays are given to those who work in "Operations Offices". Most departments seem to be woefully understaffed and we are not being force to work overtime. Jobs are being outsourced to India and management doesn't seem to honest when it comes to the future of our jobs.

Viewing 1048 - 1050 of 1,106 Reviews

Jobs at First Advantage

Bilingual Team Lead Operations

Zacatecas

View job

Bilingual Operations Specialist

Zacatecas

View job

Associate Scrum Master

Zacatecas

View job

Bilingual Procurement Manager

Zacatecas

View job

Implementation & Professional Services Partner

Zacatecas

View job