Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 75 reviews)); "The people were great and it was interesting" ((in 58 reviews)); "Benefits were good." ((in 39 reviews)); "Work life balance is good" ((in 37 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews)); "Very minimal training and development offered and non" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 12, 2013

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a job. I have insurance. I have a retirement plan.

Cons

Poor communication on all levels.

3.0

Jul 8, 2013

OK

Account setup

Recommend

CEO approval

Business Outlook

Pros

Laid back, vacation and benefits are decent.

Cons

Low pay, high expectations, high turnover.

2.0

Jun 19, 2013

Depressing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Shows you what companies should NOT be like. Medical Insurance is good. Flexible hours for students or working parents. Nice offices.

Cons

So many changes in this company. They call them "improvements" every year there's about 1-3 major changes in that company whether its management, closing/opening offices, lay-offs etc. It's constant change, if it was good change it would be one thing, it's not. Pay is absolutely horrid and even with the salary there, they off shore most of the entry level positions offshore to save a dollar or two. Trying to get assistance from other departments is pointless. You have to learn everything yourself if you want something done right. Upper Management gets all the $ when it comes to annual reviews, employees, regardless of how amazing they are, can never score more than average. No 401k matching, no bonuses or incentives to do a good job. Only "teacher pets" get promoted even tho they handle their own work poorly.

Viewing 1060 - 1062 of 1,106 Reviews

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