Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 42 reviews)); "Work life balance is good" ((in 37 reviews)); "Good culture and company values" ((in 32 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "low salary for language speakers" ((in 35 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "No formal training for any positions." ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 19 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 16, 2025

Salary

Verification specialist

Recommend

CEO approval

Business Outlook

Pros

It is a permanent work from home

Cons

Lack of work and life balance

First Advantage Response

11mo

Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!

5.0

May 14, 2025

Great place to work in

Associate customer service representative

Recommend

CEO approval

Business Outlook

Pros

1. Work from home 2. Job security 3. Good work environment

Cons

1. Lack of growth opportunities

3.0

May 10, 2025

Don’t go for First advantage

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good infrastructure, easy interview process.

Cons

Management is worst, they only pressurise for work, management behaviours is worst No growth, no hike, no progress

Viewing 115 - 117 of 1,106 Reviews

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