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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.2

      42% would recommend to a friend

      (1,106 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Mar 24, 2025

      Good company to work with.

      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Oriented Company Flexible Better Work Environment Strict actions against POSH

      Cons

      Slow Growth Salary hike is after 1.6years

      3.0
      Mar 19, 2025

      $$$$

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO and friendships built

      Cons

      As a leader you need to focus only on numbers and saving money. We are supposed to care for the agents as well and help them grow by coaching and mentoring, but that really is not important anymore. Public company, had an acquisition, very global so less expensive to have global leaders so U.S. leaders are very few. You will be laid off if you make too much, dont micromanage your reports and their reports, so basically micromanage 40 people daily. If Customer Success does not like you, you will be let go. I have first hand seen and heard these reasons for lay offs. They keep some very good leaders, but they will keep more of the younger newer leaders because lessor pay.

      Viewing 136 - 138 of 1,106 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,171 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.