Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 30, 2026

Decent autonomy but limited growth opportunities

Senior client success partner

Recommend

CEO approval

Business Outlook

Pros

Fair level of autonomy. Benefits are not the best but more or less in line with the industry.

Cons

Little to no opportunity for growth. You will be stuck in the same role for years while watching new hires receive better compensation for the same role as shown in online job postings. Company places hiring externally above internal promotion. New hires to the company in Leadership roles will find themselves completely lost and needing direction from subordinates.

First Advantage Response

2mo

Thank you for sharing your experience with us. We’re glad to hear you appreciated the level of autonomy in your role. We also take your feedback seriously regarding growth opportunities and internal advancement, compensation alignment, and leadership support. Creating clear development paths and strong leadership foundations remains an important focus for us, and insights like yours help guide that work. We wish you the best on your future endeavors!

4.0

Mar 26, 2026

Good

Contract specialist

Recommend

CEO approval

Business Outlook

Pros

Remote working and flexible timings

Cons

More supportive with team member

First Advantage Response

2mo

Thank you for sharing your feedback. We’re glad you value our remote work environment and flexible scheduling. We also appreciate your input around team support and are working diligently to create a supportive, connected experience for all of our team members.

5.0

Mar 22, 2026

..

Custoner service representative

Recommend

CEO approval

Business Outlook

Pros

Remote, full time, okay pay.

Cons

Nothing that I can think of

First Advantage Response

2mo

Thanks for the five‑star review! We’re glad you’re enjoying the flexibility of remote, full‑time work, and we appreciate you being part of the team.

Viewing 13 - 15 of 1,105 Reviews

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