Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 74 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 37 reviews)); "good work environment for the employees" ((in 12 reviews)); "Best place to work" ((in 12 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 43 reviews)); "Low salary and nothing else" ((in 36 reviews)); "Poor leadership and management." ((in 25 reviews)); "There is literally no training except a few online courses." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Nov 7, 2024

Work life balance is good

Application support specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home options Management will try to accommodate individual preference Increments and very year

Cons

Do not have one now

3.0

Nov 3, 2024

It’s fair forr someone just started

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Proper package for freshers to join

Cons

Work pressure is fine but have to get hang of the software

2.0

Nov 2, 2024

Changes

Senior leadership

Recommend

CEO approval

Business Outlook

Pros

CEO is a nice man. Work life balance is good. Made some good acquisitions for this business to help growth- Sterling last week, fingerprinting, I9, Corp Screening. Will they be able to retain the right people for the business?

Cons

Product leader was bad and now gets promoted and is now running sales, product and President of company? No thank you! Micromanagement at the highest there with her. Lots of leadership leaving- Why? Silver Lake needs to take another look at this.

First Advantage Response

Thank you for taking the time to share your feedback. We genuinely value input from all our employees, as it helps us better understand the challenges and opportunities within our organization. Our goal is to foster an environment that encourages collaboration, innovation, and growth. We are committed to ensuring that our leadership team actively supports and empowers every employee. We recognize that transitions can be challenging, and we want to assure you that we are listening. Your insights are vital as we work to enhance our workplace culture. Thank you once again for your feedback. We are dedicated to making our company a great place to work and truly appreciate your contributions to this ongoing effort.

Viewing 172 - 174 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

View job

Bilingual Operations Specialist

Ciudad de México

View job