Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Remote Good colleagues Interesting work" ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 38 reviews)); "low salary for language speakers" ((in 32 reviews)); "The supervisor has no training skills or professionalism." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 6, 2024

Good company

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good environment you can improve your skills

Cons

Nothing much salary is low

1.0

Jul 31, 2024

Too much work for basic salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home. Nice people and team. Good to learn more about customer service.

Cons

Too much pressure about numbers and quality. You have to provide support for a lot of companies. You have to manage a lot of systems at the same time. Salary is ridiculous considering the amount of work.

2.0

Jul 24, 2024

Experience at First Advantage

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

If you have a good salary package and enjoy some flexibility, this could be a good option. But it isn't for everyone.

Cons

They treat you like VIPs in the first few days of joining, and once you are done with your training and all that, it's a totally different picture. I've seen managers be really rude during meetings, using condescending tone...just bad moments like these used to affect me, but stayed around for stability. Too much work, less pay is an issue. India staff is treated worse than any region I feel. They worship those in America for some reason. Very different treatment.

Viewing 193 - 195 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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