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Firstsource Solutions

Engaged Employer

Firstsource Solutions Advisor reviews

3.9

85% would recommend to a friend

(9 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

95% positive business outlook

Reviews by job title

9 reviews
4.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Can work from home or office,

Cons

Campaigns can change often, just as you get used to one campaign there's training for a new one

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Firstsource Solutions Response
4y
Thank you for taking the time to leave a review. It’s great to hear you enjoyed your time at Firstsource. We’re pleased to hear you liked the hybrid working model, we strive to provide flexibility wherever possible and it’s good to know this worked for you. We are a fast-paced business, and campaigns change regularly to keep up with customer demands. Team Leaders are always on hand to provide additional support – especially when a new campaign launches – and our training programmes are designed to equip you with everything you need, not only about the individual campaigns, but also the policies and procedures you need to be aware of to be successful. We wish you all the very best in your future career.
5.0
Apr 5, 2021

Amazing

Recommend
CEO approval
Business Outlook

Pros

Very easy and fun work environment

Cons

There are no such cons

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Firstsource Solutions Response
5y
Thanks for sharing your positive experience. We are delighted to know that you are enjoying working with your team and the work environment provided. We strongly believe that when you feel your best, you do your best. Wishing you a fulfilling career with Firstsource.
1.0
Jun 9, 2020

Avoid Working here

Recommend
CEO approval
Business Outlook

Pros

Free parking,toilets, free fruit, apple , banana , orange

Cons

Be prepared to firstly work your first month for free . They say it’s paid but maybe have a side job . There are always agent on job sites looking for jobs which speaks volumes. You sign a contract for a campaign but eventually get changed so don’t get used to the first few months because you either gone or switching campaign.Poor management lack of experience from top to bottom. They try not to acknowledge you unless you directly say their name or open a door for them . The furniture gets better treatment than the agent. If management want you out or agent you giving your marching orders constantly new people in and going out but not in a good way . Managers have been sacked for inappropriate behaviour . Christmas frolics. . Not what is portrayed in interviews or in training .

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Firstsource Solutions Response
5y
Thank you for providing your feedback. We are sorry to hear that you are not currently enjoying your time with us. We believe in creating work environment that respects and supports our employees at every level, and we encourage them to provide feedback in all stages of their employment with us. We are proud that the vast majority of our employees have long and fulfilling careers at Firstsource, and your feedback is not reflective of work environment we work hard to provide. Please reach out to your HR team, and we will work with you to address your concerns.
Viewing 4 - 6 of 9 Reviews

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