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Firstsource Solutions

Engaged Employer

Firstsource Solutions Chat Support reviews

3.5

71% would recommend to a friend

(5 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

99% positive business outlook

Reviews by job title

5 reviews
5.0
Dec 28, 2024
Recommend
CEO approval
Business Outlook

Pros

My TL was awesome ...It was work from home and good Process.

Cons

Salary is very less as compared to the other companies

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Firstsource Solutions Response
1y
Thank you for your feedback, We are thrilled to hear that your team leader made such a positive impact and that you found the work-from-home setup and processes beneficial. It's always our goal to provide supportive leadership and streamlined processes that enhance the employee experience. While our compensation is aligned with industry standards, we are always exploring ways to remain competitive and ensure that our employees feel fairly rewarded for their hard work.
4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

On time salary, kinda cooperative management

Cons

Isn’t easy requesting for leaves, cab facilities aren’t very good

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are pleased to hear that you appreciate our commitment to timely salary payments and find our management team cooperative. We understand that requesting leaves can sometimes feel challenging, but our leave planner is designed to ensure a balance between employee needs and business continuity. Regarding cab facilities, we acknowledge the limitations and strive to offer services within defined boundaries to accommodate as many employees as possible.
1.0
Sep 1, 2024

My experience

Recommend
CEO approval
Business Outlook

Pros

Nothing to say, bad experience

Cons

2 month notice period, no shift swap

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback regarding the two-month notice period and the lack of shift swapping options. These policies are in place to maintain stability and ensure that we can effectively manage our business needs.
Viewing 1 - 3 of 5 Reviews

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