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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Support Representative reviews

4.0

98% would recommend to a friend

(8 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

99% positive business outlook

Reviews by job title

8 reviews
4.0
Dec 16, 2021

NA

Recommend
CEO approval
Business Outlook

Pros

Good shift timings Peacefull location Friendly type Nice to work NA

Cons

Metting Small pantry Quality metting Little pressure 1 week off

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Firstsource Solutions Response
4y
Thank you for writing in and sharing feedback. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customer and our employees. At Firstsource we always strive to provide a positive employee experience through policies, our leadership teams, benefits, and more. It’s great to have you onboard and we wish you a long and fulfilling career with us.
4.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work environment and training, Customer issue troubleshooting is rather easy

Cons

They pressure you for sales and feedback when you have little control over it

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Firstsource Solutions Response
5y
Thank you for sharing the feedback and your positive experience at Firstsource. We are glad to know that you were satisfied with the work environment and training provided. We strongly believe that when you feel your best, you do your best. Our people are at the centre of everything we do, and we are continually working to enhance the workplace facilities provided. We provide regular feedback to our employees pertaining to different goals. The feedback process is to help enhance employees' performance, and in turn, it also helps us provide best-in-class services to our customers. Wishing you the best in your future endeavours.
Viewing 4 - 6 of 8 Reviews

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