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Firstsource Solutions

Engaged Employer

Firstsource Solutions Process Lead reviews

4.5

90% would recommend to a friend

(71 total reviews)
avatar

Ritesh Idnani

93% approve of CEO

95% positive business outlook

Process Lead employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Process Lead professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Process Lead professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

71 reviews
5.0
Nov 3, 2025

Dynamic & Visionary

Recommend
CEO approval
Business Outlook

Pros

Influence and Impact: You shape team culture, drive performance, and contribute directly to organizational success.

Cons

Limited Autonomy: You may need to enforce decisions from higher management, even if you disagree.

4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Firstsource is a great place to work. Throughout my tenure, I've seen Firstsource being an employee-centric company. As an employee-centric company, they always focus on individual growth and take all efforts to groom individuals. The best part I like about Firstsource is that they always prioritize promoting Firstsourcers.

Cons

No Cons. Working at First source

Viewing 13 - 15 of 71 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.