Foundever reviews

Where do I start: Poor training and development Computers and software from over 10 years ago still being used like it's the best thing ever VERY lax structure, leaning towards favoritism within management groups When a computer breaks, it stays broken forever before being fixed (i'm talking about something as simple as replacing a keyboard...it stays broken forever until the IT department 'fixes' it.) Dirty, broken, stained chairs and tables and carpet. The place is a constant madhouse of employees coming and going. Not many people stay very long in this place and for good reason. They seem to hire anyone that is breathing...it takes a certain type of person to do this job...bad employee choices hurt the business. People not making the grade are 'weeded' out by management constantly. Promotions are a joke Managers have the personalities of brooms The place is like Peyton Place.

- Almost no room for improvement and career mobility, some agents have been there for 5 years and have not been promoted. - Company culture is hypocritical - HR employees frequently speak Tagalog in the office, agents are unprofessional in their behavior towards customers, some level 2 technicians are condescending. - No additional training once you get on the floor (Toshiba account), you don't get better in troubleshooting and such. - Constantly changing schedules, per week - I mean, I expected shifting schedules, but sometimes you work 6 or 7 days in a row, and every day, the shift hours change. Sometimes, you don't even have a shared lunch with at least a member of the team.