Gensler reviews

3.6

64% would recommend to a friend

(2,479 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

79% approve of CEO

57% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Dec 23, 2022
Recommend
CEO approval
Business Outlook

Pros

- Incredible client list ranging from big-timers like Coca-Cola, to smaller local businesses - Great health Insurance - Diverse workplace (I've met people from different countries, speaking different languages, of all colors) - Diverse project types (you can work from something as small as a brochure > logo > branding for an entire city > EGD for a workplace Gensler is designing) - Super high standards - Bonuses twice-a-year

Cons

- No sick days, you have to take PTO when you're sick. - We don't take typical federal holidays off. We just started MLK day the past 2 years. - You have to essentially work your way up to your vacation PTO. You don't just get 2 weeks off the jump. - "Whatever it takes" mentality; unless you set firm boundaries, you are expected to stay until it's done (I'm talking 1am, 2am, I've been there until 3 am for an important deadline) - Work/life balance can take its toll - If you want to succeed here, it's 90% dedication to Gensler, 10% outside life; you're constantly pushed to do Gensler-related extracurriculars. It's how you get "seen" by leadership

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Gensler Response
3y
Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive. Encouraging our people to ask questions and share their perspectives is fundamental to our firm’s culture. We appreciate your feedback and will share your comments with the firm’s leadership.
1.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good clients, good team members, great library

Cons

HR doesn't try to understand how to accommodate people with disabilities

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Gensler Response
3y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
3.0
Aug 4, 2022

(Mostly) Good Culture, Okay Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great cultural diversity and creative work environment, some nice perks that can keep most employees happy for a while, until they realize they can probably get more somewhere else.

Cons

I was in an admin role during my time there, there weren’t a lot of opportunities for growth and promotions were few and far between (especially it seemed for female admins). Their annual employee review process seemed centered around guiding architects and designers, with no real consideration for other roles. There was a lot of constant monitoring of my hours which seemed unnecessary, they started requiring all admins only to start detailing what was being done every hour on timesheets. A lot of annoying office politics too, they had a senior admin staff member basically boss us around even though the person was not the direct supervisor we reported to. There were also newer staff hired for support roles who pretty much got to neglect their primary duties so they could explore “other options” while senior support staff had to pick up the slack. Gensler claimed their benefits were competitive with or exceeded those of similar companies but my paid time off always felt limited and had to include sick leave (even after 5 or more years). Some of the most condescending treatment I received, sadly, was from some of the female leaders who you would think would want to be role models, but again that was typically reserved for architects or designers. Lastly, they did not have a great initial game-plan for Covid, with conflicting communication from CEOs and office leaders. They also had, yet again, very little flexibility for working remote, especially for support staff, even though they are leaders in best workplace strategies/practices.

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Gensler Response
3y
Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive and will share your comments with leadership .
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