Gensler reviews

3.6

66% would recommend to a friend

(2,472 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

56% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Office location is quite convinient.

Cons

I’m going to start with the fact that working at Gensler is prestigious. I tried to keep that in my head while working there. However, there are too many cons. 1. First of all, the workload is hefty. They expect you to work on weekends and after hours. You should do all internal team meetings or administrative meetings in your free time. If you leave your desk at 6 pm, everyone looks at you like you are crazy, and the next day they throw another project under your wing. 2. The work environment is entirely toxic. In my studio, this toxic environment was supported by my studio director. No one is there to help you, even if they say they are. But that’s not because people are bad; that happens because everyone is overworked, and every time you ask a question, you have to face a great deal of attitude. 3. The space looks like a giant call center, not an architectural office. People don’t take their headphones off because meetings are one after another. Some days I couldn’t even go downstairs to grab lunch because every minute of my day was busy with meetings. And then, after 8-12 meetings a day, they expect you to do your work. 4. You don’t have your own desk. Every day you have to open a few apps, one to confirm you are coming to the office, the other one to prove you don’t have Covid symptoms, the third one to book a desk… you won’t believe that, but every day you have to book a new desk and carry your laptop, material samples, headphone set, notes, etc. with you. 5. You have to keep one of their tracking apps open throughout the day, which drains your phone battery. 6. I’m aware that I wasn’t lucky with my team, but any attempts to talk to HR weren’t successful. It’s shocking for me how Gensler employees normalized all these things and go along with them. There is no balance. There is no hope of working at Gensler. There is constant abuse. They will use your talent, energy, youth and throw you out. Don’t expect anything else.

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Gensler Response
3y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
2.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Moved between offices as needed for project assignments Variety of experiences and challenging projects Some great people on teams

Cons

Hesitancy to pay my reimbursables for traveling to wherever they needed me. "Encouraged" to donate time when fee was low or exhausted. Discouraged overtime on time card though weekend work was often required to meet deadlines Required participation in many "free" committees and initiatives during work day that took away from billable work, and forced working into wee hours to hit deadlines Downplaying low wages, lack of work/life balance and playing favorites through creative internal marketing Became more of a production machine than a place to learn and grow Very politically charged environment

1.0
Apr 20, 2024

Hypocrisy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people - but how long for?

Cons

This was a great place to work, especially the last couple of years the culture has been so good. But the recent decision to force everyone back 5 days a week to the office (with very little explanation or advanced warning) has destroyed morale. Gensler has been very public in singing the praises of hybrid work, which makes this a bitter pill to swallow. They have stirred so much anger and resentment with this decision - which feels like a betrayal. Contrary to public appearance, this is not a progressive, flexible, forward-thinking place to work. They have shown their true colours - regressive, with no regard for neurodiversity, wellbeing, work/life balance, or their employees' needs.

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Gensler Response
2y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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