Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Work from home is good" ((in 15 reviews)); "Nice people and good hours." ((in 14 reviews)); "Coworkers are friendly and welcoming." ((in 10 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 9 reviews)); "Flexible hours and quarterly activities." ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Low Pay that's pretty much it" ((in 24 reviews)); "Bad management" ((in 20 reviews)); "Absolutely abysmal training to new hires, or no training to speak of." ((in 8 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

4.0

Feb 8, 2022

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Work from home - Great communication - Advancement opportunities

Cons

- Campaign may be temporary - Training online may be difficult

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

1.0

Jan 22, 2022

Wouldn't refer my worst enemy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The Breakroom Restrooms are cleaned fairly often

Cons

Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues. (roaches crawling across your desk while working)

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

4.0

Jan 6, 2022

Great place to work

Call center agent

Recommend

CEO approval

Business Outlook

Pros

I met great people at that job. I enjoyed the vibe and my team.

Cons

Salary is too low, 2 words, livable wages!

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

Viewing 73 - 75 of 263 Reviews

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