Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Flexible and work from home" ((in 16 reviews)); "Nice people and good hours." ((in 14 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 7 reviews)); "Flexible hours, Most accounts are inbound calls only, supervisors are always available, always able to work overtime if you need the hours" ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 20 reviews)); "Low pay needs to communicate with agents better" ((in 19 reviews)); "10:00pm), not enough training for new employees, no time off" ((in 8 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Breaks too short." ((in 4 reviews))

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Global Response

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Global Response reviews

Item: Global Response
Rating: 3
Author: TSR

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

3.0

Jul 15, 2011

Family owned company with room for advancement

Project manager

Recommend

CEO approval

Business Outlook

Pros

Global Response is a family owned company and their philosophy is shown within the management and employees. The people at Global Response make it worth coming to work each day.

Cons

Pay scale is very low compared to the national average for management positions. Top management get by because of favoritism not because of their ability to manage groups successfully.

3.0

Nov 5, 2008

Somewhere goof to start out but not a good for permanent employment.

Tsr

Recommend

CEO approval

Business Outlook

Pros

It was flexible and the pay was good for someone in high school as myself. The supervisors were nice at times. Sometimes willing to work with my schedule.If you work there long enough they may make you a supervisor but that is doubtful. Its just a nice place to start out.

Cons

It was repetitive and stressful at times and made me feel very claustrophobic also the strict rules we had to follow. Also the campaign you work on may not be permanent which means you get let go when its over.

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 262 - 263 of 263 Reviews

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