Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Work from home is good" ((in 15 reviews)); "Nice people and good hours." ((in 14 reviews)); "Coworkers are friendly and welcoming." ((in 10 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 9 reviews)); "Flexible hours and quarterly activities." ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Low Pay that's pretty much it" ((in 24 reviews)); "Bad management" ((in 20 reviews)); "Absolutely abysmal training to new hires, or no training to speak of." ((in 8 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

Compare reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

5.0

Nov 28, 2021

great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a good company to work for

Cons

I have no pros , I've been with the company 7 years

Global Response Response

We appreciate the time you took to provide the feedback.

1.0

Nov 20, 2021

Please don't work for these people

Customer service

Recommend

CEO approval

Business Outlook

Pros

No pros at all all

Cons

I never received my last paycheck. They delayed sending me a return label for the equipment return and once it was returned, they refused to release my last check. At first I felt by for leaving the company but now I'm glad I did.

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

2.0

Nov 4, 2021

Good job for younger persons with less responsibility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many different corporate accounts to work under. Great IT and software is user friendly. Good intermediate job, to learn soft skills along with becoming familiarized with computers if you have no prior experience.

Cons

Not much room for advancement if you get placed in an anti growth account. They lack flexibility with scheduling. Once you are locked in they rarely like to make changes. It takes a lot of effort to make change. It’s low on the call center pay scale.

Viewing 79 - 81 of 263 Reviews

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