Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Quick hire, work from home" ((in 16 reviews)); "Nice people and good hours." ((in 13 reviews)); "Coworkers are friendly and welcoming." ((in 10 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 9 reviews)); "Flexible hours and quarterly activities." ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Low pay needs to communicate with agents better" ((in 21 reviews)); "Bad management" ((in 17 reviews)); "Horrible training" ((in 7 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

2.0

Aug 3, 2020

It was an okay job for starting off in customer service the pay is not that great.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Are able to move up easy.

Cons

Salary is not great and micromanaged

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

1.0

Jul 7, 2020

low pay, expensive benefits & deceptive employers

Administrative brand specialist

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired. Job wasn’t hard. Some nice coworkers. They tried to do some social activities and provide occasional lunches for holidays.

Cons

Pay is below standard. The atmosphere is a little like a sweatshop with sitting extremely close together and some of the employees don’t have super high hygiene standards. They had to put signs in bathroom to wash hands. Someone said saw roaches in kitchen vendor drawer. This was pre covid so they’d have to do a lot to make this a healthy environment. Also plenty of backstabbers that work there. The benefits cost so much you’d end up with very little salary. Advice is to stay far away. They have no loyalty to employees

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

1.0

May 6, 2020

Poorly run

Customer service

Recommend

CEO approval

Business Outlook

Pros

There are different shifts to choose from so it’s slightly more flexible than more call center positions.

Cons

Poorly run, low pay and absolutely no room for growth.

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 121 - 123 of 263 Reviews

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