Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Work from home is good" ((in 16 reviews)); "Nice people and good hours." ((in 12 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 10 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "Flexible hours and quarterly activities." ((in 7 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 20 reviews)); "Low pay needs to communicate with agents better" ((in 19 reviews)); "Horrible training" ((in 7 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

2.0

Jan 27, 2019

Terrible Company, Work here temporarily

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice environment, Nice Cafeterias, Weekly Pay

Cons

No respect, Fired many employees, with no notice, the day of even knowing they would let them go for weeks, If you work here make sure you look for a dependable job while there

Global Response Response

We appreciate the time you took to provide the feedback.

3.0

Jan 21, 2019

Reliable company, prioritizes attitudes and attendance

Brand specialist

Recommend

CEO approval

Business Outlook

Pros

consistent, paid training. Attendance is very important.

Cons

some brands are more difficult then others and they hire for the specific brand

Global Response Response

We appreciate the time you took to provide the feedback.

2.0

Jan 8, 2019

Good starter job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Own cubicle and benefits were ok.

Cons

One day you can go into work and have a job and the next day be told the account you are on ends in a week and you have no job. Worked there for almost 5 years with one .50 pay raise. Company doesn't care for the employees. If you have to go to the bathroom you have to use your "allowed" break time. If you have to go to the bathroom a lot or get up and move you need a doctor note and fill out ADA paperwork for an accommodation. Shouldn't need an accommodation or someone telling you when you can and can not get up to go to the bathroom. No bonuses or pay raises regularly.

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 145 - 147 of 263 Reviews