Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Flexible and work from home" ((in 15 reviews)); "Nice people and good hours." ((in 13 reviews)); "Coworkers are friendly and welcoming." ((in 9 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 8 reviews)); "Flexible hours and quarterly activities." ((in 7 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Low Pay that's pretty much it" ((in 20 reviews)); "Bad management" ((in 19 reviews)); "Horrible training" ((in 7 reviews)); "Not organized and no communication" ((in 5 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

2.0

Jun 22, 2018

More Cons Than Pros

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a small weekly paycheck, two benefits, and compensated for free training.

Cons

Management appears to be caring but realistically, the employees are the least of their worries. Very high turnover rate, too much is expected for such a poor paying job, benefits aren't guaranteed and so is employment with them. Beware of employees around you because they are backstabbers.

Global Response Response

We appreciate the time you took to provide the feedback.

1.0

Jun 18, 2018

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

a paycheck, better than no paycheck.

Cons

What a crappy call center! They wont even consider a white person over 30, and HR are like robots. Their eyes blink and lips move but no expression whatsoever. The managers will look at you blankly like they have absolutely no interest in what your talking about. Dump of a place to work.

Global Response Response

We appreciate the time you took to provide the feedback.

3.0

Jun 4, 2018

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Short breaks... Not enough time

Cons

Management kind of ok

Viewing 157 - 159 of 263 Reviews

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