Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Work from home is good" ((in 16 reviews)); "Nice people and good hours." ((in 12 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 10 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "Flexible hours and quarterly activities." ((in 7 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 20 reviews)); "Low pay needs to communicate with agents better" ((in 19 reviews)); "Horrible training" ((in 7 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

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Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

2.0

May 11, 2017

Monotonous

Customer service representative/agent

Recommend

CEO approval

Business Outlook

Pros

You sit all day so no long standing or walking around. You meet great people. Time passes quickly. There are great food options available on the compound.

Cons

Monotonous. No room for growth. Don't even bother asking managers for help. You get a 30, a 15 and 5 mins personal time so if you ever want to use the bathroom or get up from your desk outside of those break times, good luck. Probably one of the worst jobs I've had.

Global Response Response

We appreciate the time you took to provide the feedback.

1.0

May 5, 2017

NO ADVANCEMENT/NO PAY INCREASE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-Worker and a few Supervisors, are great.

Cons

No advancement opportunities. No pay increases. If you want long term with a company, with advancement and pay increases, find employment elsewhere, as I did.

Global Response Response

We appreciate the time you took to provide the feedback.

4.0

May 4, 2017

Something to do for fun when your younger.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, bonuses, friendly environment,

Cons

30 min lunch optional, you get two 15 min breaks

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 193 - 195 of 263 Reviews

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