Pros
No local office so most admin work is done from home. Company provided car with personal usage allowed. Interacting with new people or familiar faces day to day. friendliness throughout the company. Benefits package and length lf vacation/sick leave to start with.
Cons
High stress position. Most managerial tasks end up being delighted throughout district team members even though most technicians are stretched as thin as possible to save money. Unqualified and improperly trained 3rd party back up causes around a 50% return rate for in house techs as they will need to return to site, remendy the issue and repair the relations with customer due to rudeness and lack of knowledge while onsite. Pay compensation does not seem to equal or fair in what you put in. "Major rewards" are generally noticed by small amounts of praise from local co-workers but higher management can't be bothered to reward employees in anyway.