Hilton Garden Inn reviews

When you first start, it really does feel like a family atmosphere. But the longer youre there, the more crap will be talked about you behind your back. No one has any b@lls to actually say anything to your face. The GM is a joke. Insanely racist. Tries to come off as a big, scary man but is actually a scared little boy that makes the employees deal with guest issues. I can guarantee that if someone has an issue there, you will never hear from him. So don't even bother.

Since most locations are franchisee-owned, wages are going to be low. There's generally high turnover as well since people get into hospitality thinking they want it, but they really don't want it. I used to call hospitality "higher-end retail" since you're basically doing customer service work, just in a different way from traditional retail. HGI, though, as a brand, works hard to develop a team focus, and to be honest, Hilton is one of the better companies for corporate support.