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Hilton Garden Inn

Part of Hilton

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Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 19, 2015

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ok hourly and that's about it

Cons

Discrimination and horrible managers and higher ups. I would Never work for or use this company again

3.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Meeting new people Flexible scheduling is available Able to develop relationships with repeat/long term guests

Cons

You will be dealing with guests who are angry about mistakes that were made by other people, other departments, or even issues that have literally nothing to do with anything at the hotel Boredom, boredom and boredom. You will spend hours just waiting for a guest to come through the door or for the phone to ring. You will have to work weekends and holidays

3.0
May 14, 2015

Management is awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The place is clean, organized, and straight to the point about what they expect from their employees. You never have a doubt about what you should be doing. The pay is okay for what you're doing, and it was a tad laxer than other jobs I have had.

Cons

The upper management made the place unbearable. They planted cameras every which way in the building and sat in their offices waiting to catch people slipping, instead of doing their jobs, like keeping guests happy and the general upkeep of the hotel. Little things from food supplies, to kitchenware, to pool chemicals, to light bulbs proved difficult to obtain through management orders.

Viewing 127 - 129 of 1,982 Reviews

Glassdoor has 2,140 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.