Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 107 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 66 reviews)); "Great coworkers to work with" ((in 51 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 175 reviews)); "Pay is low and no direction" ((in 124 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 32 reviews)); "Received no training at all, though was promised it." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,983 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,983 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Oct 22, 2014

A Good Starting Job in Hospitality

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

This job opens the door to a lot of good experience in customer service and hospitality. Coworkers are for the most part laid back and cooperative. The company likes to promote from within when possible.

Cons

Pay isn't as high as it could be, especially for a busy area, when more urban hotels or other brands of the same caliber make more. Very high turnover rate for employees

2.0

Sep 30, 2014

love my crew, but do not like franchise.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

people I work with are great and the corporation itself is good, corporate rep. is a really cool guy and informative. Discounts are great.

Cons

As a franchise I run into a lot of issues as it is privately owned and operated with too many chief and not enough Indians. The people who know what they are doing are seldom listened to because they might shine brighter than the people who are nosing up to the owners Some of the hardest working people are the few who get taken advantage of. The owners make decisions based on rumors..

4.0

Sep 21, 2014

supervisor of housekeeping

Supervisor of housekeeping

Recommend

CEO approval

Business Outlook

Pros

getting as well as delivering great ethical skills, I love training different culture and diversity of people, love working in a clean setting , like hospitals, hotels, warehouse, I am very detailed when working on floors as well as any type of work that I do.

Cons

working on a very challenging floor, but !! it just brings the best out of my work.

Viewing 148 - 150 of 1,983 Reviews

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