Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 100 reviews)); "Great people and product that is conducive to Hilton standards." ((in 96 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 68 reviews)); "Great coworkers to work with" ((in 52 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Low pay and old equipment" ((in 127 reviews)); "Long hours and sometimes stressful" ((in 49 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 31 reviews)); "No training" ((in 22 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,988 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Sep 16, 2015

Depends

Front desk

Recommend

CEO approval

Business Outlook

Pros

Hilton is a leading hotel management company. Being associated with the brand is a plus, plus great benefits.

Cons

Garden Inn's are for the business travelers but also for the upper middle class leisure guests. Middle-upper class people with just enough money to stay here like to complain, A LOT, to try and save some money.

1.0

Sep 16, 2015

High Turn Over

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

employee discount, non management employees are great

Cons

Management, long hours, lots of gossip, little vacation time.

2.0

Sep 16, 2015

Bad place to work

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Pay is slightly above minimum wage. You get good hotel discounts. Good/steady hours mostly.

Cons

When they train you, it's all about the computer which is only a part of the job. They don't tell you much about the actual facility and what it offers and what you can do for the guest. When you work there it's trial by error and they definitely let you know when you make a mistake. But likely you were acting with the information given. Management is also difficult. They will stand over you until you make a mistake then lecture you about it. Guests frequently treat you bad. After they "let me go" I would see the ad on craigslist for my job opening. Over and over. They have a high turn over rate. Do one thing to anger them off, you're done. Then they hastily hire a new person and repeat the same cycle. INVEST in the employee. Teach them.

Viewing 1789 - 1791 of 1,988 Reviews

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Jobs at Hilton Garden Inn

AUXILIAR CONTABLE Y ADMINISTRATIVO

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