Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 111 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 65 reviews)); "Great coworkers to work with" ((in 57 reviews)); "Great environment and relationships with staff" ((in 19 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 180 reviews)); "Pay is low and no direction" ((in 121 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,987 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

3.0

May 18, 2015

Front Desk Agent

Front desk agent/night auditor

Recommend

CEO approval

Business Outlook

Pros

Meeting new people Flexible scheduling is available Able to develop relationships with repeat/long term guests

Cons

You will be dealing with guests who are angry about mistakes that were made by other people, other departments, or even issues that have literally nothing to do with anything at the hotel Boredom, boredom and boredom. You will spend hours just waiting for a guest to come through the door or for the phone to ring. You will have to work weekends and holidays

3.0

May 14, 2015

Management is awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The place is clean, organized, and straight to the point about what they expect from their employees. You never have a doubt about what you should be doing. The pay is okay for what you're doing, and it was a tad laxer than other jobs I have had.

Cons

The upper management made the place unbearable. They planted cameras every which way in the building and sat in their offices waiting to catch people slipping, instead of doing their jobs, like keeping guests happy and the general upkeep of the hotel. Little things from food supplies, to kitchenware, to pool chemicals, to light bulbs proved difficult to obtain through management orders.

4.0

May 13, 2015

Room Attendant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed talking presenting guests with great customer service in their room. I think it all starts with the housekeepers maintaining the cleanliness of the public and private (guests room) areas. It was a mandatory thing to make sure rooms were expected to be cleaned with top perfection. It just felt great to put a smile on a customers face while greeting them in the morning or whatever time of day when they walk through the halls.

Cons

It is alot of labor. Some coworkers aren't willing to work as a team.

Viewing 1840 - 1842 of 1,987 Reviews

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