Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 102 reviews)); "Great people and product that is conducive to Hilton standards." ((in 99 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Great coworkers to work with" ((in 52 reviews)); "Flexible scheduling is available" ((in 18 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Low pay and old equipment" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 47 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 35 reviews)); "No training" ((in 21 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,986 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jul 21, 2014

Great place to work

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Customer service is excellent, they are customer oriented and not profit driven only.

Cons

Not much place for Personal growth

5.0

Jul 14, 2014

Working in Hilton is such a family that working together to attain all the guest needs and satisfaction.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management are so supportive and willing to support all their staff

Cons

Some Guest are too demanding, but they are satisfied after the needs been resolve.

2.0

Jul 11, 2014

Not a professional place to work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The Hilton was close to where I live. I enjoyed working for the Hilton Brand. The Hotel had the makings of a place with great stature in the community.

Cons

There was a problem with the chain of command. Executive management not very professional or supportive. There was no HR representation or no person to go to with a problem. I worked there a couple of years back and I can only imagine that things have gotten progressively worse. There was always conflicting direction given by management which it made it hard for professional to do the right thing. Employee turnover rate was terrible and to me should be the first clue that there is something wrong. On the bright side the owners were very nice and personal but do not have all the information on how their investment is being managed.

Viewing 1900 - 1902 of 1,986 Reviews

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Jobs at Hilton Garden Inn

AUXILIAR CONTABLE Y ADMINISTRATIVO

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