Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 102 reviews)); "Great people and product that is conducive to Hilton standards." ((in 99 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Great coworkers to work with" ((in 52 reviews)); "Flexible scheduling is available" ((in 18 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Low pay and old equipment" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 47 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 35 reviews)); "No training" ((in 21 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jun 19, 2014

Great meeting different guests and traveling on the Hilton Team Travel rates.

Guest services agent

Recommend

CEO approval

Business Outlook

Pros

Was a great team. Loved working with the different departments. Met some famous faces and built many relationships.

Cons

Pay is horrible and you work so hard for no reason. Management does not reward your efforts, but that all depends on the owner group.

3.0

Jun 16, 2014

It is fun at first, but gets tiring after a while.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

In the beginning I had a great time getting to know the workers and guests. It was my first job and I did everything I could to go above and beyond. It is very rewarding at times, but when you have an upset guest you really have to know how to handle a serious situation at anytime.

Cons

There is a lot of new information thrown at you all at once and it is very overwhelming. It is a very minute to minute basis,one minute everything is calm and the next it is absolutely crazy. There is a lot of responsibility that comes with the job. For people who enjoy situations like this, it is a fun job.

4.0

Jun 13, 2014

Great people to work with.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone works well together as a team to get the job done. This is one place where I would say the manager is in tune with the employees to make sure things are also getting done correctly, which is refreshing. Also, they are very flexible with hours if you are a student working part-time.

Cons

The only thing that I don't like about this job is that I don't believe it is enough pay for all the physical work you are doing.

Viewing 1906 - 1908 of 1,986 Reviews

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